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Peep Protect – Glasses Care, Cover & Savings Membership | Peep

Peep Protect

A simple monthly membership for your glasses. Anyone in the UK can join at any time. Join online in a couple of minutes and we’ll give you your own personal discount code straight away, plus annual MOTs, faster delivery, and Peep Cover for peace of mind.

What it is

A rolling monthly membership that looks after your glasses and your wallet. You pay a small amount each month and in return you get:

  • your own discount code that grows every year,
  • annual MOT & Service on your glasses,
  • delivery upgrades on your orders,
  • and Peep Cover if your glasses are lost or damaged.

Why join

Most members recover the cost of membership very quickly through MOTs, repairs and discounts on frames and lenses. You also get:

  • loyalty discounts that grow each year (up to 25% or 40%),
  • Tracked 24 or Next-Day delivery included,
  • Peep Cover sharing the cost if the worst happens,
  • and priority handling on repairs and orders.

How joining works

You don’t need to have bought glasses from us before. Anyone aged 18+ in the UK can join:

  • choose a plan below and join online,
  • your personal discount code appears on screen straight away and is emailed to you,
  • you can use your code on orders the same day,
  • your MOT & Peep Cover benefits unlock automatically after 90 days.
1
Pick your plan — Protect, Protect+, Family or Family+ depending on how many pairs you want to cover.
2
Join online in a few clicks — anyone in the UK (18+) can join at any time.
3
Get your personal discount code instantly — it shows on screen and we email it to you.
4
Start using it straight away on orders. After 90 days, your MOT/Service and Peep Cover are fully unlocked.
Typical yearly value estimates are conservative. Family Protect ≈ £300+ assumes 1–2 shared repairs + delivery + member discounts. Family Protect+ ≈ £600+ includes parents’ £400 allowance + repairs + delivery + discounts. Actual savings vary by usage. Cover & MOT on claims unlock after 90 days. Loyalty increases each membership year.
Compare all plans
Peep Protect£6/month
Peep Protect+£10/month
Family Protect£20/month
Family Protect+£40/month
Loyalty discount (by year)
Y115%Y220%Y3+25%
Y120%Y230%Y3+40%
Y120%Y230%Y3+40%
Y120%Y230%Y3+40%
New glasses — discount / allowance per year Member discount Member discount Member discount £200 × 2 allowance + member discount
MOT & Service Deep clean, adjust, align, hinge check 1× / year 2× / year 3× / year 5× / year
Shared repairs / year — — 3× 5×
Repairs: Hinges ✓✓✓✓
Repairs: Best-Match Sides ✓✓✓✓
Repairs: Custom Sides Covered£40 per claim Covered£22 in Year 1, £0 from Year 2 Covered£22 in Year 1, £0 from Year 2 Covered£22 in Year 1, £0 from Year 2
Repairs: Adjustments ✓✓✓✓
Repairs: Common fixes (screws, nose pads) ✓✓✓✓
Delivery Tracked 24 Next-Day Tracked 24 Next-Day
Peep Cover Loss / Theft / Accidental damage (after 90 days) Peep pays 50% Peep pays 70% Peep pays 70% Peep pays 70%
Who it’s for Starter Popular Couples Best for families
Typical yearly value (est.) ~£90+ ~£180+ ~£300+ ~£600+
Kids perk Up to 2 kids, one £0 hinge claim/year — — ✓ ✓

* Custom Sides cover: Protect (£6) is £40 per claim. Protect+ and both Family plans are £22 per claim in Year 1, then £0 from Year 2 onwards.

Join Peep Protect Join Peep Protect+ Join Family Protect Join Family Protect+

If you ever needed to replace your glasses…

Based on today’s prices. Cover unlocks after 90 days.

Full replacement
£0
Frame + lenses
With Peep Protect
£0
You only pay 50%
With Peep Protect+
£0
You only pay 30%
With Family Protect
£0
You only pay 30%
With Family Protect+
£0
You only pay 30%

Peep Cover can’t be combined with loyalty discounts for the same incident. Replacement is based on the price at claim time (not what you originally paid).

Peep Protect FAQs

Who can join?
Anyone aged 18+ living in the UK can join at any time. You don’t need to have bought glasses from us before. Join online, get your personal discount code straight away, and start using it the same day. Your free MOT & Service and Peep Cover benefits unlock after 90 days.
What exactly is included in the MOT & Service?
A deep clean, tighten/adjust, hinge check, alignment, and cosmetic polish where applicable. If you opt for a repair, we tackle typical issues like hinges/screws/solder (subject to assessment).
How does Peep Cover work?
If your glasses are lost or damaged beyond repair, Peep Protect members pay 50% and Peep Protect+, Family Protect and Family Protect+ members pay 30% of the replacement item you choose at the time of claim. Cover activates after 90 days.
What are Family plans?

Peep Family Protect (£20/mo): 3 shared repairs/year (unlock after 90 days), ultrasonic included on claims, Tracked 24, 20%→30%→40% loyalty, step-down allowance per claim (£100 → £75 → £50) after discount, kids’ hinge perk (up to 2 children, one £0 hinge claim/year outside the pool).

Peep Family Protect+ (£40/mo): 5 shared repairs/year, Special Delivery, step-down allowance across five claims (£100 → £75 → £50 → £25 → £25), and a £200 yearly allowance each for Mum & Dad toward new Peep glasses (after 90 days; balance payable at your member discount).

When do loyalty discounts increase?
Discounts step up on membership anniversaries. Protect: 15% in Year 1, 20% in Year 2, 25% in Year 3+. Protect+ / Family plans: 20%, 30%, 40%.
Do delivery upgrades cost extra?
No—Peep Protect includes Royal Mail Tracked 24; Peep Protect+ and Family Protect+ include Special Delivery Next Day. Non-members receive Tracked 48 as standard.
Can I cancel anytime?
Yes—cancel anytime in your account. Cancelling ends access to member perks, delivery upgrades, claims, parents’ allowance (Family+), Peep Cover, and your accrued loyalty discount level.
Are custom handmade frames discounted?
Yes. Custom frames use member rates: Protect 10%→15%→20%. Protect+ / Family 15%→20%→25%. Your lenses still get the full membership discount.
Is this insurance?
No. It’s a membership benefit administered by Peep (not FCA-regulated insurance).

Peep Protect Terms & Conditions

1) Who we are & how to reach us

Peep Eyewear — vintage & sustainable eyewear care. Questions? Email hello@peepeyewear.co.uk. Memberships are available to UK residents 18+.

2) What the memberships are

Peep Protect (£6/mo): Annual MOT & Service, discounts that grow, Tracked 24 delivery, priority handling, and Peep Cover (Peep pays 50% after 90 days).

Peep Protect+ (£10/mo): Two annual MOTs & Services, Special Delivery Next Day, bigger loyalty discounts, fastest priority handling, and Peep Cover (Peep pays 70% after 90 days).

Peep Family Protect (£20/mo): 3 shared repairs/year with ultrasonic, Tracked 24, 20–40% discounts, step-down allowance (£100/£75/£50), Peep pays 70% Cover, kids’ hinge perk.

Peep Family Protect+ (£40/mo): 5 shared repairs/year, Special Delivery, step-down allowance across five claims (£100/£75/£50/£25/£25), Peep pays 70% Cover, plus £200 yearly allowance each for Mum & Dad.

3) What you get (summary)
  • Discounts: Protect 15→20→25%. Protect+ / Family 20→30→40%.
  • MOT & Service on claims: deep clean, tighten/adjust, alignment, hinge check, cosmetic polish; Family claims include ultrasonic.
  • Delivery: Protect includes Tracked 24; Protect+ and Family+ include Special Delivery Next Day.
  • Peep Cover: Peep pays 50% (Protect) or 70% (Protect+ / Family) of replacement price; available after 90 days; fair-use limits apply.
  • Priority handling: all members first; Protect+ / Family+ highest priority.
4) Discounts & exclusions

Discounts may exclude rare/limited frames, already-discounted items, gift cards, standalone postage and third-party services. Custom handmade frames use member rates above. Lenses use the full membership rate.

5) MOT & Service details
  • Included: deep clean, tighten/adjust, hinge check, alignment, cosmetic polish (where applicable). Typical repair work (screws/hinge/simple solder) subject to assessment.
  • Not included: complex restoration, rare/high-value parts unless quoted/approved; unsafe or uneconomic work may be declined.
  • Postage: you send frames in; we cover the return leg per your plan’s delivery perk.
6) Delivery perks & timings
  • Non-members: Royal Mail Tracked 48.
  • Peep Protect: Tracked 24 included.
  • Peep Protect+ / Family Protect+: Special Delivery Next Day included.

Delivery timeframes are carrier aims (not guarantees). We’re not liable for delays outside our control.

7) Peep Cover (how it works)
  • If lost or damaged beyond repair: choose any replacement from Peep; Peep pays 50% (Protect) or 70% (Protect+ / Family) of the replacement price at claim time.
  • Qualifying period: 90 days continuous membership before claims.
  • Limits: Max 1 claim/yr (Protect); max 2 claims/yr (Protect+). Family plans follow the plan repair limits; Cover uses the same percentage (70%).
  • Evidence: brief incident description and reasonable proof.
  • Not covered: wear & tear, cosmetic issues fixable under MOT, intentional/fraudulent damage, commercial use, items we cannot reasonably replace.

Important: Peep Cover is a goodwill benefit of membership, not insurance.

8) Billing, renewal & price changes
  • Monthly billing in GBP; auto-renews until cancelled.
  • Failed payments may pause benefits until resolved.
  • We may change pricing/benefits with 30 days’ notice; you can cancel before changes take effect.

Acceptance: Continuing past the effective date constitutes acceptance of the new rate/benefits.

9) Cancelling, pausing & loyalty resets
  • Cancel anytime in your account. Perks end immediately.
  • No pro-rata refunds for unused time or unclaimed MOTs/allowances.
  • Rejoining later resets loyalty to Year 1.
10) Fair use, assessments & turnaround
  • Personal use only on your own eyewear; unusual usage or abuse may be limited.
  • All services subject to assessment; turnaround times are estimates.
11) Liability, law & contact
  • Nothing limits your statutory rights.
  • These terms are governed by the laws of England & Wales.
  • Need help? Email hello@peepeyewear.co.uk.