Key terms at a glance
- Price£20.00 / month
- Loyalty discount20% yr 1 → 30% yr 2 → 40% yr 3+
- Repairs (shared)4 claims / year (unlocks after 90 days)
- What a claim includesMOT & service + ultrasonic clean
- DeliveryRoyal Mail Tracked 24 included
- Peep CoverPay 30% of replacement if lost/irreparable (after 90 days)
- Allowance (per claim)£100 → £75 → £50 → £25 (discount applied first)
- Yearly allowance£200 shared / year toward new Peep glasses
- Kids perkUp to 2 children: 1 hinge/Best-Match claim/yr each at £0
- CancelAnytime — perks end on cancellation
FAQs for Peep Family Protect
When do my discounts step up?
On each membership anniversary: 20% in year 1, 30% in year 2, 40% in year 3+.
What counts as a “shared claim”?
Any qualifying repair for you or your partner (e.g. hinge/Best-Match or Custom Sides). Each claim includes a full MOT & service and ultrasonic clean. Benefits unlock after 90 days.
How do the allowances work?
We apply your member discount first (20/30/40%), then a step-down allowance per claim: £100 (claim 1), £75 (claim 2), £50 (claim 3), £25 (claim 4). Best-Match (RRP £40) is typically £0 with a claim. Custom Sides (RRP £90) are often £0 from year 2.
What is the £200 yearly allowance?
You get £200 shared per membership year to put toward new Peep glasses (frames and/or lenses). It resets on your plan anniversary and can be used across the household (you + your partner).
How does Peep Cover work?
After 90 days, if glasses are lost or damaged beyond repair, you pay 30% of the replacement pair chosen at claim time (within your plan terms).
Can I add kids?
Yes — you can add up to 2 children as a perk. Each child gets one hinge/Best-Match claim per year at £0 (outside your 4 shared claims). Custom repairs for children draw from the shared pool.
Can I cancel anytime?
Yes, in your account. Cancelling ends access to perks (discounts, delivery upgrade, claims, Peep Cover, allowance).
Important notes
- Benefits unlock after 90 days. Claims and the £200 allowance reset annually on the plan anniversary. One allowance per claim (no stacking).
- Loyalty discounts/allowances apply to qualifying repairs; we apply the discount first, then the allowance.
- Discounts may exclude rare/limited frames, already discounted items, gift cards, standalone postage and third-party services.
- Kids perk: up to 2 named children in the same household; each has one hinge/Best-Match claim per year outside the pool.
- Delivery timeframes are carrier aims, not guarantees.
Questions? hello@peepeyewear.co.uk