Peep take your privacy seriously. Read on to find out what we do with your data and who we share it with. If you have any questions on what information we hold, or you'd like to be removed from our database, please unsubscribe on the email or contact us here.
When you contact us, we may keep a record of this communication to help solve any issues you might be having.
When you sign up to join the Peep Club, we hold your name and email address so we can keep you up to date with Peep by sending a copy of our monthly/bimonthly newsletter, telling you about all our news, new product launches, informative blogs, competitions and VIP discounts. We use MailChimp to store our newsletter information.
We will use your personal information - name, address, telephone number and payment details to
• communicate with you
• fulfil your order
We will use your sensitive information - your sight test prescription and PD (facial measurements) and any images to
• analyse your eyewear needs
• create your bespoke eyewear
• fulfil your order
We only pass on your information to our certified laboratory partners to create your bespoke glazing for your eyewear and even then, it's not fully identifying data - it will not have your full name and address attached to it.
We will keep your personal information for as long as is reasonably necessary (or as defined under applicable healthcare laws and regulations) to provide products and services, including aftercare. We are legally obliged to keep records of orders for tax purposes.
We collect and use non-personal information in the following ways.
Our website uses two kinds of cookies - these are small files that are stored on your computer or mobile device as you browse certain web pages - most websites use some kind of cookie data in order to work properly.
Session cookies are temporary cookies that only remain for the duration of your website visit. Persistent cookies remain for much longer and use these mainly for analytical purposes so we can track how our customers are using the website in order to improve our service to you.
By using this website you agree to us using cookies in this way. You can disable cookies in your browser, but the website may not function properly.
We look at which pages on our website are visited most frequently and how long visitors spend on our site. We use this information to help make our site better for you to use.
We've put in place technology and policies to safeguard your privacy from unauthorised access and improper use and will continue to update these measures as new technology becomes available.
Find out about your rights here...