Peep Protect – Glasses Care, Cover & Savings Membership | Peep

Membership Information

Peep Protect

A simple monthly membership for your glasses. Anyone in the UK can join at any time. Join online in a couple of minutes and we’ll give you your own personal discount code straight away, plus annual MOTs, faster delivery, and Peep Cover for peace of mind.

What it is

A rolling monthly membership that helps spread the cost of eyewear over time. You pay a fixed monthly amount and in return you get:

  • your own discount code that grows every year,
  • annual MOT & Service on your glasses,
  • delivery upgrades on your orders,
  • and Peep Cover if your glasses are lost or damaged.

Why members keep it

The value tends to show up in the long run through ongoing care, repair support and member pricing.

  • loyalty discounts that grow each year,
  • faster delivery included,
  • Peep Cover sharing the cost if the worst happens,
  • and priority handling on repairs and orders.

How joining works

You don’t need to have bought glasses from us before. Anyone aged 18+ in the UK can join:

  • choose a plan below and join online,
  • your personal discount code appears on screen straight away and is emailed to you,
  • you can use your code on orders the same day,
  • your MOT & Peep Cover benefits unlock automatically after 90 days.
1
Pick your plan — Protect, Protect+, Family or Family+ depending on how many pairs you want to cover.
2
Join online in a few clicks — anyone in the UK aged 18+ can join at any time.
3
Get your personal discount code instantly — it shows on screen and we email it to you.
4
Start using it straight away on orders. After 90 days, your MOT/Service and Peep Cover are fully unlocked.

Compare all plans

Typical yearly value estimates are conservative. Family Protect ≈ £300+ assumes shared repairs, delivery upgrades and member discounts. Family Protect+ ≈ £600+ includes the shared £400 allowance plus repairs, delivery and discounts. Actual savings vary by usage. Cover and MOT-related claim benefits unlock after 90 days. Loyalty increases each membership year.

Why Family Protect stands out

A practical way to spread the cost of all your eyewear

Family Protect is often the easiest plan to understand in real life. Once the loyalty level reaches 40%, a pair of glasses priced at £330 would reduce to £198. If your full £200 yearly allowance is still available, that can cover the cost in full. On top of that, you still have ongoing cover if glasses are lost or damaged, plus shared repair support through the year.

New eyewear value £330 example less 40% member saving = £198. That fits within the £200 yearly allowance if unused.
Repair value 4 shared repair slots at a current £60 repair value represent up to £240 of repair value per year.
Polish value 4 frame polish services at a current £75 price would represent up to £300 of value if used that way.
Tap a plan
Peep Protect
£6/month
Cover and claim-related benefits unlock after 90 days. Allowances are per membership year and do not roll over.
Typical yearly value estimates are conservative. Family Protect ≈ £300+ assumes shared repairs, delivery upgrades and member discounts. Family Protect+ ≈ £600+ includes the shared £400 allowance plus repairs, delivery and discounts. Actual savings vary by usage. Cover and MOT-related claim benefits unlock after 90 days. Loyalty increases each membership year.
Compare all plans
Peep Protect£6/month
Peep Protect+£10/month
Family Protect£20/month
Family Protect+£40/month
Loyalty discount (by year)
Y115%Y220%Y3+25%
Y120%Y230%Y3+40%
Y120%Y230%Y3+40%
Y120%Y230%Y3+40%
New glasses — discount / allowance per year Member discount Member discount £200 shared allowance+ member discount £400 shared allowance+ member discount
MOT & Service Deep clean, adjust, align, hinge check 1× / year 2× / year 4× / year 5× / year
Shared repairs / year — — 4× 5×
Repairs: Hinges ✓✓✓✓
Repairs: Best-Match Sides ✓✓✓✓
Repairs: Custom Sides Covered£40 per claim Covered£22 in Year 1, £0 from Year 2 Covered£22 in Year 1, £0 from Year 2 Covered£22 in Year 1, £0 from Year 2
Repairs: Adjustments ✓✓✓✓
Repairs: Common fixes (screws, nose pads) ✓✓✓✓
Delivery Tracked 24 Special Delivery Next Day Tracked 24 Special Delivery Next Day
Peep Cover Loss / Theft / Accidental damage (after 90 days) Peep pays 50% Peep pays 70% Peep pays 70% Peep pays 70%
Who it’s for Starter Popular Couples / shared eyewear costs Best for families
Typical yearly value (est.) ~£90+ ~£180+ ~£300+ ~£600+
Kids perk Up to 2 kids, one £0 hinge/Best-Match claim/year — — ✓ ✓

* Custom Sides cover: Protect (£6) is £40 per claim. Protect+ and both Family plans are £22 per claim in Year 1, then £0 from Year 2 onwards. Example value notes above use current quoted service prices and assume those services are fully used within the membership year.

Join Peep Protect Join Peep Protect+ Join Family Protect Join Family Protect+

Worth checking the maths first

Would Peep Protect actually be worth it for you?

This is a simple cost-fit checker, not a push to join. It looks at typical eyewear spend, breakage risk, maintenance needs and whether fixed monthly costs matter to you. In some cases the answer may be yes, clearly. In others, it may be not yet.

How often do you usually buy new glasses?

Typical spend per pair (£)

Use a rough typical amount.

How many pairs do you personally own?

Does your partner also wear glasses?

Do you have children wearing glasses at home?

How often do you break, lose, or badly damage glasses?

If your main pair broke, how much of a problem would that be?

How many times a year do you normally need adjustments, small fixes, cleaning or general eyewear TLC?

How important is having a fixed monthly eyewear cost?

How important is keeping your eyewear in great condition?

If the maths doesn’t support joining yet, we’ll say so.

If you ever needed to replace your glasses…

Based on today’s prices. Cover-related benefits unlock after 90 days.

Full replacement
£0
Frame + lenses
With Peep Protect
£0
You only pay 50%
With Peep Protect+
£0
You only pay 30%
With Family Protect
£0
You only pay 30%
With Family Protect+
£0
You only pay 30%

Peep Cover can’t be combined with loyalty discounts for the same incident. Replacement is based on the price at claim time, not what you originally paid.

Peep Protect FAQs

Who can join?
Anyone aged 18+ living in the UK can join at any time. You don’t need to have bought glasses from us before. Join online, get your personal discount code straight away, and start using it the same day. Your free MOT & Service and Peep Cover benefits unlock after 90 days.
What exactly is included in the MOT & Service?
A deep clean, tighten or adjust, hinge check, alignment, and cosmetic polish where applicable. If you opt for a repair, we tackle typical issues like hinges, screws and solder, subject to assessment.
How does Peep Cover work?
If your glasses are lost or damaged beyond repair, Peep Protect members pay 50% and Peep Protect+, Family Protect and Family Protect+ members pay 30% of the replacement item you choose at the time of claim. Cover activates after 90 days.
What are Family plans?

Peep Family Protect (£20/mo): 4 shared repairs per year after 90 days, ultrasonic included on claims, Tracked 24, 20%→30%→40% loyalty, step-down allowance per claim (£100 → £75 → £50 → £25) after discount, a £200 shared yearly allowance toward new Peep glasses, plus the kids’ hinge perk for up to 2 children.

Peep Family Protect+ (£40/mo): 5 shared repairs per year, Special Delivery Next Day, step-down allowance across five claims (£100 → £75 → £50 → £25 → £25), plus a £400 shared yearly allowance toward new Peep glasses after 90 days. Kids’ hinge perk included.

When do loyalty discounts increase?
Discounts step up on membership anniversaries. Protect: 15% in Year 1, 20% in Year 2, 25% in Year 3+. Protect+, Family Protect and Family Protect+ move from 20% to 30% to 40%.
Do delivery upgrades cost extra?
No. Peep Protect includes Royal Mail Tracked 24. Peep Protect+ and Family Protect+ include Special Delivery Next Day. Non-members receive Tracked 48 as standard.
Can I cancel anytime?
Yes. Cancel anytime in your account. Cancelling ends access to member perks, delivery upgrades, claims, yearly allowance on Family plans, Peep Cover, and your accrued loyalty discount level.
Are custom handmade frames discounted?
Yes. Custom frames use member rates: Protect 10%→15%→20%. Protect+, Family Protect and Family Protect+ use 15%→20%→25%. Your lenses still get the full membership discount.
Is this insurance?
No. It’s a membership benefit administered by Peep, not FCA-regulated insurance.

Peep Protect Terms & Conditions

1) Who we are & how to reach us

Peep Eyewear — vintage & sustainable eyewear care. Questions? Email hello@peepeyewear.co.uk. Memberships are available to UK residents aged 18+.

2) What the memberships are

Peep Protect (£6/mo): Annual MOT & Service, discounts that grow, Tracked 24 delivery, priority handling, and Peep Cover (Peep pays 50% after 90 days).

Peep Protect+ (£10/mo): Two annual MOTs & Services, Special Delivery Next Day, bigger loyalty discounts, fastest priority handling, and Peep Cover (Peep pays 70% after 90 days).

Peep Family Protect (£20/mo): 4 shared repairs per year with ultrasonic after 90 days, Tracked 24, 20–40% discounts, step-down allowance (£100/£75/£50/£25), Peep pays 70% cover after 90 days, kids’ hinge perk, plus a £200 shared yearly allowance toward new Peep glasses.

Peep Family Protect+ (£40/mo): 5 shared repairs per year after 90 days, Special Delivery, step-down allowance across five claims (£100/£75/£50/£25/£25), Peep pays 70% cover after 90 days, kids’ hinge perk, plus a £400 shared yearly allowance toward new Peep glasses.

3) What you get (summary)
  • Discounts: Protect 15→20→25%. Protect+, Family Protect and Family Protect+ 20→30→40%.
  • MOT & Service on claims: deep clean, tighten or adjust, alignment, hinge check, cosmetic polish. Family claims include ultrasonic.
  • Delivery: Protect includes Tracked 24. Protect+ and Family+ include Special Delivery Next Day.
  • Peep Cover: Peep pays 50% (Protect) or 70% (Protect+ / Family) of replacement price. Available after 90 days. Fair-use limits apply.
  • Priority handling: all members first. Protect+ and Family+ are highest priority.
4) Discounts & exclusions

Discounts may exclude rare or limited frames, already-discounted items, gift cards, standalone postage and third-party services. Custom handmade frames use member rates above. Lenses use the full membership rate.

5) MOT & Service details
  • Included: deep clean, tighten or adjust, hinge check, alignment, cosmetic polish where applicable. Typical repair work such as screws, hinge work and simple solder is subject to assessment.
  • Not included: complex restoration, rare or high-value parts unless quoted and approved. Unsafe or uneconomic work may be declined.
  • Postage: you send frames in. We cover the return leg per your plan’s delivery perk.
6) Delivery perks & timings
  • Non-members: Royal Mail Tracked 48.
  • Peep Protect: Tracked 24 included.
  • Peep Protect+ / Family Protect+: Special Delivery Next Day included.

Delivery timeframes are carrier aims, not guarantees. We’re not liable for delays outside our control.

7) Peep Cover (how it works)
  • If lost or damaged beyond repair: choose any replacement from Peep. Peep pays 50% (Protect) or 70% (Protect+ / Family) of the replacement price at claim time.
  • Qualifying period: 90 days of continuous membership before claims.
  • Limits: maximum 1 claim per year for Protect; maximum 2 claims per year for Protect+. Family plans follow the plan repair limits. Cover uses the same 70% level.
  • Evidence: brief incident description and reasonable proof.
  • Not covered: wear and tear, cosmetic issues fixable under MOT, intentional or fraudulent damage, commercial use, or items we cannot reasonably replace.

Important: Peep Cover is a goodwill benefit of membership, not insurance.

8) Billing, renewal & price changes
  • Monthly billing in GBP and auto-renews until cancelled.
  • Failed payments may pause benefits until resolved.
  • We may change pricing or benefits with 30 days’ notice. You can cancel before changes take effect.

Acceptance: continuing past the effective date constitutes acceptance of the new rate or benefits.

9) Cancelling, pausing & loyalty resets
  • Cancel anytime in your account. Perks end immediately.
  • No pro-rata refunds for unused time or unclaimed MOTs or allowances.
  • Rejoining later resets loyalty to Year 1.
10) Fair use, assessments & turnaround
  • Personal use only on your own eyewear. Unusual usage or abuse may be limited.
  • All services are subject to assessment. Turnaround times are estimates.
11) Liability, law & contact
  • Nothing limits your statutory rights.
  • These terms are governed by the laws of England & Wales.
  • Need help? Email hello@peepeyewear.co.uk.