When do my discounts step up?
On each membership anniversary: 20% in year 1, 30% in year 2, 40% in year 3+.
What counts as a “shared claim”?
Any qualifying repair for you or your partner; each includes a full MOT & service and ultrasonic clean. Benefits unlock after 90 days.
How are allowances applied?
We apply your member discount first, then the allowance: £100 → £75 → £50 → £25 → £25 per claim.
How does the parents’ £200 allowance work?
After 90 days, each parent has a £200 yearly allowance toward new Peep glasses. Balance is discounted at your member rate. No rollover.
How does Peep Cover work?
After 90 days, if glasses are lost or damaged beyond repair, you pay 30% of the replacement pair (within plan terms).
Can I add kids?
Yes, up to 2 children in the same household. Each gets one hinge/Best-Match claim per year at £0 (outside the shared pool).
Can I cancel anytime?
Yes, in your account. Cancelling ends access to perks (discounts, delivery upgrade, claims, Peep Cover, parents’ allowance).